Effective Date: June, 15, 2026
Peterborough Waterproofing and Mold Removal ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding that information when you use our website [WEBSITE URL], submit a form, or participate in our text messaging program.
By using our website or services, you consent to the practices described in this Privacy Policy.
We collect the following types of information:
Information you provide directly: When you submit a form, request an estimate, or contact us, we may collect your name, email address, mailing or service address, telephone number (including mobile number), and any details you include in your message or project description.
SMS opt-in and consent data: If you opt in to receive text messages, we collect your mobile phone number and a record of your consent (including the date, time, and method of opt-in).
Automatically collected information: When you visit our website, we may automatically collect technical information such as your IP address, browser type, device information, pages visited, and the dates and times of your visits.
We use the information we collect to:
When you provide your mobile number and opt in, you consent to receive text messages from Peterborough Waterproofing and Mold Removal relating to estimate requests, appointment scheduling and reminders, service follow-ups, customer care, and—if you separately opt in—marketing and promotional offers. Message frequency varies. Message and data rates may apply.
Your consent to receive text messages is not a condition of purchase. You may opt out at any time by replying STOP to any message, and you may reply HELP for assistance.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell your personal information. We may share information only in the following limited circumstances:
As stated in Section 3, mobile opt-in information and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.
Our website may use cookies and similar tracking technologies to operate the site, remember your preferences, analyze traffic, and improve your experience. You can control or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled. We may use analytics tools to understand how visitors interact with our website.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, alteration, or disclosure. While we take steps to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You have the right to:
To exercise any of these rights, contact us using the information in Section 9.
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Peterborough Waterproofing and Mold Removal Email: Peterboroughwaterproofing@gmail.com Phone: 705-931-0771 Mailing Address: 127 Blairton Road, Havelock Ontario, Canada
We may update this Privacy Policy from time to time. Changes become effective when posted on this page with an updated Effective Date. We encourage you to review this page periodically.
Last updated: June, 15, 2026